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What you will learn in the intensive

Practical skills for operational digitalization: from labor cost estimation to staff training and data protection.

Labor cost estimation You will learn how to calculate the real scope of ERP integration: breaking down tasks, accounting for hidden work, and avoiding budget overruns.
Reducing operational costs You will analyze the processes that require the most resources and develop automation scenarios with specific results.
CRM/ERP system integration You will figure out how to choose a module for your business scale and how to build a migration plan without data loss.
Staff training You will receive a training program structure: formats, timelines, metrics, and tools that reduce resistance to change.
Protecting trade secrets You will learn the basics of IT compliance: regulations, access policies, and raising employee awareness.
Process automation You will learn to identify routine operations and prioritize their automation for business growth.

How the digitization process works

We move through stages from request to result — audit, plan, integration, training, and control.

Audit and requirements gathering We analyze current processes, identify bottlenecks, and determine the actual scope of work needed for operational digitization.
Calculation and plan We calculate labor costs, set timelines, and prepare a detailed integration plan — for CRM, ERP, and related systems.
Integration and automation We connect systems, configure processes, and test data flows. We pay attention to protecting trade secrets at every stage.
Staff training We prepare employees to work with new systems: practical sessions, instructions, and support during the first weeks so the team adapts quickly to changes.
Control and improvement We monitor performance, measure results, and adjust processes. The goal is to reduce operational costs and increase data security.

Definitions and Terms

The content of the courses is based on real operational digitalization practices and does not guarantee specific financial results. Outcomes depend on the company's initial state, team engagement, and existing processes.

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